Customer Reviews for Mulberrys Garment Care

You say order was delivered? Nothing was delivered. Perhaps my shirts were left somewhere else?

Order was supposed to be delivered back today. Driver came by to tell me that the store did not have it. I called the store and they said it was not complete and will now be delayed until Monday.I paid to have it completed for today. I except a refund and discount for the inconvenience.

was the worst experience i've ever had to deal with and i don't even know where start. You lost my duvet cover then didnt' tell us and we called said it was in store when it wasn't went to go pick it up and then told it was lost waited 25 minutes no resolution. Can't call the manager because she's off hours. spoke to the manager yesterday said they'd deliver it for free since we don't live in the area.... then today got a call from the not manager who said she would call spoke to the RUDIEST WOMEN I'VE EVER HAD TO CHANCE OF ENCOURTERING WITH in my life... she told me to listen to her and i said i was the customer i'm telling you what your manager said .. so frusterated i said well you guys fucked up then she said don't cuss at me and hung up the phone.....

I put my cleaning out yesterday for pick up as I have been doing for several years on Mondays. It was not picked up and I just receive notification of a delivery. Is Tuesday anow my day?

MISSING ITEM !!!!!!!

It was not delivered, I picked it up. I requested a pickup on Friday that was never acknowledged or completed. Please fix your app.

I never got my delivered clothes even though I got a notification via email. I checked with the front desk and they don’t have it. I have no idea where my clothes are before my long trip tomorrow.

We did not receive our delivery’ and do not know where our clothes are

My Dry Cleaning was never Delivered. I picked it up in person.

This was quite honestly the worst experience I have ever had with any business, especially a business of trust like a cleaner.My $1500 tuxedo shirt was damaged with a gaping hole and the staff was incredibly rude in how they treated me, effectively making me feel as if their negligence with my item was something I needed to work to correct. I have multiple emails in correspondence with Nolina, the store manager, and this level of legwork is not my responsibility to correct your error and damage.

I sent an email message to customer service in SF on Sunday detailing my experience. But I got no response back. It’s been 3 days.

I had a suit and tie cleaned by Mulberrys. Upon picking up my items, I learned that they had lost my tie and did not return the hanger I brought my items on, instead giving me back a cheap plastic hanger. I am extremely dissapointed with this service.

I have been a customer for six years. In all that time, our deliveries have been to our small greenhouse on the side of our home which is not far from the street but hidden. Today, I open my front door to find my cleaning laid on my front doorstep. I live extremely close to the street and I don’t know how long it had been out there, probably several hours. Im fortunate it was still there. I was, however grateful to receive the cleaning because we had not had our laundry taken away for the week previous so it had piled up. I had registered a complaint at that time and you were going to get back to me with a specific time that our driver would be coming by as it clearly had changed or was off schedule for some reason. No one has responded with the time the driver comes so I did not put out cleaning this morning. I had registered a complaint and you were going to get back to me with a specific time that our driver would be coming by as it clearly had changed or was off schedule for some reason. No one has responded with the time the driver comes so I did not put out cleaning this morning.

Incredibly surprised and outraged by the price charged to PRESS, not to clean, my shirts - ridiculous that the average cost of 9 shirts was over $6 !!! Also, when I left the shirts over to PRESS, not to wash, I should have gotten from you how much the service would cost. My mistake for not asking for it. Once you fooled me, but never again - and I will let everyone at my office what a rip-off this was

Some pieces of my order were not delivered. At least two items are missing.