Customer Reviews for Mulberrys Garment Care

Easy to drop off and pick up, but the service is a bit pricey. Good customer service and their alterations/cleaning seem to have done the job though!

Your hours are very limited at 101 California. You open after I start work, are closed during lunch, and close right when I get off work. I had to take time off to get my laundry. Next time I will try your delivery service instead. Otherwise the experience was good. Your staff are very efficient.

There still was a stain around the collar of my jacket when I looked at it at home.

Great door to door service, but one of my garments was severely damaged.

Service was good, clothes were cleaned well. I had a bit of sticker shock when I picked up my order - prices higher than other dry cleaners in the area despite a 20 percent off coupon. Maybe have a estimate prior dropping clothes off or have your prices more clearly listed online or on the app.

A bit on expensive side but service was fine

There was some difficulty and uncertainty about where my item for alterations was located. It was also a day later than promised. Staff did adjust the bill for my trouble, but was a little unsettling.

The employee working was always talking on the phone and I had to wait for him to put the phone down to help me. It did not seem like a business call.

The order wasn’t ready on time, but the work was done well.

I sent 4 items this week and they came back in 3 different bags. I live in a apartment building and have to sort thru dozens of bags to find my order.It would help to have all my items together in one bag or if separate bags to be placed together. Also if my name on the label was in big bold letters that would help.Otherwise, the cleaning is great.Ken

My overall experience was great! I’m just worried the price point here. Not sure I’ll be able to keep affording to do a lot of repeats.

Your cleaning job was outstanding. You restored my very expensive Etro coat to its original condition after a clumsy waitress had poured tomato consommé all over it and I am very grateful. My only suggestion is that you not send an email saying that my order is ready for pickup when only part of it is ready. I got the email and rushed to your site to get my coat only to learn that it was not, in fact, ready. This was not just disappointing, it was irritating.

Just a bit pricey! Otherwise great.

Everything seems good. Keep it up!

Cleaning and garment care great. I do wish the staff were warmer and friendlier. My former dry cleaner had the friendliest intake people. The only reason I switched was I that I dislike the smell of perchlorate. But I do miss the smiles and warm greetings.

Would be great to know what kind of chemicals are used in the dry

Everything was fantastic except for where the bags (2) were left when my cleaning was returned to my home. I had understood that some type of an over-the-door hanger would be used at my front door. Instead, it was left hanging on my broken flag pole holder next to my garage door and driveway where it was very visible to anyone on the street and would have had no protection from inclement weather. My front door would be much less visible since it would require following sidewalk, going two steps up to covered porch and across porch to front door.

This store gets wash and fold deliveries last from the truck so my order wasn’t ready for pickup until after my office closed, so I had to wait another day.