Customer Reviews for Mulberrys Garment Care

Mulberrys is proud to have thousands of five-star reviews from our wonderful customers.
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Average Customer Rating:
4.5 / 5 11,720 Reviews
Adriana Chan customer review
on 02/23/2021
244 Townsend Store
Owner was a little pushy when i said I didn’t have the means to do ALL my clothes
Michael Greenwell customer review
on 01/16/2021
244 Townsend Store
Wine stain, while greatly reduced was not eliminated. A little personal TLC with the garment l believe could have made a difference. The counter staff was excellent.
Shehzad Daredia customer review
on 12/07/2020
244 Townsend Store
Service was great, but I can't log into the app or website. The password reset flow does not work - it gives me an error "invalid password reset key" or something :/
Alex Sabato customer review
on 06/02/2020
244 Townsend Store
Would love automated discounts/e-coupons vs paper coupons
Paul Upham customer review
on 02/26/2020
244 Townsend Store
When my clothes were delivered, the Postmates representative didn’t know that they were supposed to use the callbox at the front door to be buzzed in. They repeatedly called my mobile phone and were sent to v-mail because it was an unknown number. The representative showed me the instructions they have from Mulberrys that tells them to call me directly. Every time I try to update my profile with the callbox instructions, they don’t save to my account in the instructions field.
Supat Tipayamongkol customer review
on 02/11/2020
244 Townsend Store
App is a little buggy and inconsistent showing status
Manasi Patwa customer review
on 12/23/2019
244 Townsend Store
I had a good experience - the quality of the clothing was great and it was picked up on time. However, the delivery was 1.5 hours late
Lillian Tong customer review
on 07/21/2019
244 Townsend Store
Didn't realize the delivery service was run by Postmates and so was very confused when they called me saying they were downstairs when I was home and expecting to be dropped off at the front desk.
Sean Jenvay customer review
on 07/08/2019
244 Townsend Store
May Chan customer review
on 07/07/2019
244 Townsend Store
my friend dropped off dry cleaning for me and I’m not sure when I should receive it- please clarify
Han Xu customer review
on 06/13/2019
244 Townsend Store
Some missing items (e.g. socks)
Doug Hopkins customer review
on 06/05/2019
244 Townsend Store
Needed a simple re hem on pants. Was told that it would take a week, and rushing it was 30% more. Even though I only needed it in 4 days. A gem most dry cleaners will do in 1 day 2 tops.
Nathan Oh customer review
on 05/10/2019
244 Townsend Store
Confusion with the system in picking up/dropping off my clothes. A mulberry employee picked up my clothes a day before the scheduled time, which was okay, however during the scheduled pick up time I received 3 separate calls of employees coming to pick up my clothes. I also received an email that my order was complete but the tracker online said that it wasn’t. Everything else was great!
Ranul Edirrisinghe customer review
on 04/29/2019
244 Townsend Store
Will bring one of my button downs back - not sure if it was shortened as discussed.
Hannah customer review
on 04/03/2019
244 Townsend Store
Raveesh Kapoor customer review
on 04/02/2019
244 Townsend Store
The shoes that were shampoo'ed still had some stains of them. Also, I was initially mentioned that the shampoo for the shoes will cost 12.99 but was charged 35 dollars at time of the payment. Thanks!
Mahi S customer review
on 03/31/2019
244 Townsend Store
My clothing was lying at Mulberry's for over 2 weeks. More reminders would be nice!
Balkiz AJ customer review
on 03/25/2019
244 Townsend Store
N/A
Rajesh Fotedar customer review
on 03/07/2019
244 Townsend Store
App is sometimes spotty/buggy. Notes on receipt not clear whether specific wash instrux were followed.
Henry Heinemann customer review
on 11/07/2018
244 Townsend Store
Give large bags for the laundry